Two men talking to each other at Altenpflege exhibition

Frequently asked questions about ALTENPFLEGE

FAQ for exhibitors

You can find the current valid prices in the online stand application.

Opening times ALTENPFLEGE

Tuesday, 21 April 2026: 09:00 – 17:00

Wednesday, 22 April 2026: 09:00 – 17:00

Thursday, 23 April 2026: 09:00 – 17:00

Assembly

Friday, 4 April 2025, 07:00 – 19:00
Saturday, 5 April 2025, 07:00 – 19:00
Sunday, 6 April 2025, 07:00 – 19:00
Monday, 7 April 2025, 07:00 – 19:00


Dismantling

Thursday, 10 April 2025, 17:00 – 24:00
Friday, 11 April 2025, 07:00 – 19:00
Saturday, 12 April 2025, 07:00 – 19:00

When you make a binding application to be an exhibitor, you will receive our marketing services such as: 

  • Online profile including a company profile and two product/service profiles
  • Entry of the company name and stand number in the hall plans on the website
  • Use of the TicketCentre incl. free electronic voucher codes for personal invitations to your customers and voucher monitoring 
  • Online advertising banners and digital assets for download
  • Link from the trade fair website to the exhibitor website. The exhibitor places a backlink.
  • Display of your press information in the Press Center
  • Entry of the exhibitor's company name and stand number in the trade fair guide

All included marketing services as well as additional exclusive marketing services can be found at "Marketing Services".

The Association of the German Trade Fair Industry (AUMA) charges a fee of EUR 0.60 per square metre of exhibition space for the representation of your interests.

NürnbergMesse GmbH collects the corresponding amount to forward it to the AUMA.

You can find further information on the AUMA website

Use the SelfService in your personal exhibitor area to autonomously update and further optimise the contents of your online profile. Within a few minutes, you can edit the content of your company profile or product/service profiles quickly and easily at any time. 

For tipps on how to use the SelfService and to optimize your company profile / service profile for the perfect first impression have a look at the HowTo guides for optimizing your online profile in SelfService.

If you need further assistance feel free to contact our Support. 

Support
Tel.: +49 9 11 86 06 88 06
E-mail: selfservice@support.nuernbergmesse.de

As ALTENPFLEGE is purely a trade fair, the sale of exhibition goods at the stand is not permitted.

Design and rent your complete stand really easily online using our exhibition stand configurator. A complete stand is the cost-effective alternative to an individual stand. The smart modular system provides a lot of scope for your design ideas and offers you simple complete solutions.
We ask for your understanding that no partially or full dismantling of a stand and products is possible before the official end of ALTENPFLEGE. The stand staff may also not be removed before the end of the exhibition. It is for the benefit of all the exhibitors that the exhibition runs free of disruption for its entire duration.

Please note that NürnbergMesse GmbH will charge a fee of EUR 800 in the event of a contravention of this. In addition, NürnbergMesse GmbH shall reserve the right to bar an exhibitor who has caused a disruption due to the premature dismantling of a stand from the next event.

FAQ for visitors

Admission requirements

ALTENPFLEGE is reserved for professionals from the developments, products and services relating to inpatient and outpatient care sector. As a visitor, you do not have to prove your industry affiliation, however. Please note that – as at all trade fairs – a direct sale to end consumers is not possible.

Travel and services on-site

You can simply enter "Nürnberg". The dynamic traffic guidance system will guide you past all the queues to a vacant parking space. Alternatively, please use the following address: "Karl-Schönleben-Strasse, 90471 Nürnberg" or the special destination "Messe".

There are enough parking spaces on-site. Our parking guidance system guides you to the vacant parking spaces; the daily charge is EUR 14. Parking spaces for disabled people are located near the entrances.

Barrier-free access

The exhibition venue is accessible to wheelchair users. Get further information on services and useful travel information for people with disabilities.

Within walking distance of the exhibition centre, there is a camp site (KNAUS Campingpark Nuremberg), at which exhibition visitors who come with a caravan can rent pitches. No caravans can be parked on the site of the exhibition centre Nuremberg itself.
No because you can reach the exhibition venue quickly and easily both from the Central Station and from the airport with public transport.

Yes, there are lockers in the entrance areas "Mitte" and "Ost". Use of these is free of charge. The coin that you have to insert to lock the lockers serves as a deposit and will be returned.

Trolleys and suitcases can also be handed in at the coat check at a charge of EUR 3 each.

As a visitor, you are online free of charge throughout the exhibition venue.
Please contact the Security Control Unit (SCU) at T +49 9 11 86 06 70 00. They can tell you if the lost property has been turned in.

No, there are no direct sales.

The exhibition venue is accessible to wheelchair users. Get further information on services and useful travel information for people with disabilities.

Tickets & vouchers

Tickets sales and voucher redemption will take place exclusively online. Register in our online TicketShop to purchase your entrance ticket or redeem your voucher code in advance. Tickets cannot be purchased on-site, neither can voucher codes be redeemed on-site.

After you have successfully placed your order (confirmation message "Thank you for your order"), you will receive your e-ticket by e-mail. You can also find it in your account by clicking on "View my tickets".

In exceptional cases please contact VisitorServices directly by e-mail or via phone at T +49 9 11 86 06 96 96.

In many countries, the international representatives of NürnbergMesse are available for ticket sales, as well as for the provision of information about visas.

No, unfortunately, you cannot use the public transport with your ticket. You can find further information on fares etc. at www.vgn.de.

Portrait of Carl Veldman, Team VisitorService of NürnbergMesse
VisitorService
Carl Veldman and team
Regardless of whether it's tickets, registration, services at the trade fair center or the trade fair program: Are you planning your visit to the trade fair and still have questions? The VisitorService team will be happy to help you.

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Exhibition details

Find out all you need to know about ALTENPFLEGE – the leading trade fair for the care sector.

Find out the key facts